Travel Alerts

Power Outages

Cuba's aging power grid, combined with two consecutive hurricanes in late October and early November, has stressed the island’s electrical infrastructure. The latest nationwide outage occurred early on Wednesday, 4 December and was repaired in less than 24 hours. When crews are working to restore power to the grid, hotels, airports, guesthouses and essential services like hospitals use generators.

Upcoming tours are currently scheduled to operate with minimal anticipated changes.

You should be aware that scheduled outages common across the country are now lasting longer in some locations due to the grid’s limitations. Guesthouses are equipped to handle outages with support from generators and solar power, but these sources typically cannot power air conditioning systems. A little preparation can go a long way to ensure your comfort, so we recommend bringing a rechargeable personal fan, a flashlight/torch, and a power bank. Our local team in Cuba is well prepared to ensure you have an enjoyable and safe trip, despite these challenges.

Travel to Baracoa Suspended until 2025 - Best of Cuba (QUSH) Departures

Baracoa, located in eastern Cuba, is still not fully prepared to welcome back visitors following the aftermath of Hurricane Oscar. Due to ongoing recovery efforts and the current state of infrastructure, we have made the decision to suspend all travel to Baracoa through the end of the year. As an alternative, we have rearranged the itinerary to spend two nights in the agricultural town of Viñales, in western Cuba. Nestled in a stunning valley surrounded by lush tobacco fields and dramatic limestone mountains, Viñales is a serene and picturesque destination.

If you are currently in Cuba and require assistance, please contact our regional 24-hour emergency contact numbers: 

Intrepid's Local Operator (located in Havana): +53 5333 8121 or +53 5438 9140.

In Cuba, if necessary, you may use *99 prior to dialling to make a reverse charge call.

If you cannot reach the operator using the above numbers, alternatively you may try our Cuba representative located in Australia +61 430 504 636.